Terms of Service

Pearl Medical Clinic
Last Updated: 31 August 2026

Welcome to Pearl Medical Clinic's website and digital services. These Terms of Service govern your use of our website, mobile application, online appointment booking system, Pearl AI virtual assistant, and related digital services.

By using these services, you agree to these Terms of Service.

1. Healthcare Information

Information provided through the Pearl Medical Clinic website, mobile application, or Pearl AI is intended for general informational and administrative purposes.

It does not replace an examination, diagnosis, treatment plan, or professional advice from a qualified dentist or other healthcare professional.

If you are experiencing a medical or dental emergency, seek appropriate emergency medical or dental care immediately.

2. Appointment Booking

Our digital services may allow users to check appointment availability and request or book appointments with Pearl Medical Clinic.

Appointment availability may change, and an appointment is considered booked only after the booking system provides confirmation.

Users are responsible for providing accurate contact and appointment information.

3. Google Calendar Integration

Pearl Medical Clinic may use Google Calendar and related Google services to manage clinic schedules and appointments.

This integration may be used to check appointment availability, identify scheduling conflicts, create appointment events, and manage clinic scheduling.

Google Calendar access is used only as necessary to provide appointment-related functionality.

4. Pearl AI Virtual Assistant

Pearl AI is an AI-powered virtual assistant designed to help users:

• Learn about Pearl Medical Clinic and its services
• Find an appropriate dentist or dental service
• Check appointment availability
• Assist with appointment booking
• Obtain general information about dental treatments

Pearl AI does not provide definitive medical or dental diagnoses and should not be relied upon as a substitute for consultation with a qualified healthcare professional.

5. Accuracy of Information

Pearl Medical Clinic aims to provide accurate and current information through its digital services. However, information about schedules, services, availability, or other clinic information may occasionally change.

Final clinical recommendations, treatment plans, treatment duration, fees, and expected outcomes are determined following appropriate professional assessment.

6. User Responsibilities

When using our digital services, you agree not to:

• Provide deliberately false or misleading information
• Attempt to gain unauthorized access to our systems
• Interfere with the operation or security of our services
• Misuse automated or AI-powered services
• Use our services for unlawful purposes

7. Privacy

Personal information submitted through our digital services is handled in accordance with the Pearl Medical Clinic Privacy Policy.

Our use of information obtained through Google services is also subject to applicable Google API Services User Data requirements.

8. Third-Party Services

Our website and applications may rely on third-party technology providers for services such as cloud infrastructure, appointment scheduling, artificial intelligence, communications, and calendar integration.

Use of certain third-party services may also be subject to the applicable provider's terms and privacy policies.

9. Availability of Digital Services

We aim to keep our digital services available and reliable but cannot guarantee uninterrupted availability.

Services may occasionally be unavailable because of maintenance, technical problems, third-party service interruptions, or circumstances outside our reasonable control.

10. Intellectual Property

Unless otherwise stated, content associated with Pearl Medical Clinic's website and digital services, including clinic branding, text, graphics, and original materials, is owned by or licensed to Pearl Medical Clinic and may not be reproduced or commercially used without permission.

11. Limitation of Digital Services

Online information, appointment tools, and AI assistance are provided to facilitate access to Pearl Medical Clinic's services.

Clinical decisions and treatment recommendations are made by qualified healthcare professionals following appropriate evaluation.

12. Changes to These Terms

Pearl Medical Clinic may update these Terms of Service periodically. The latest version will be published on our website with the date of the most recent update.

13. Contact

For questions regarding these Terms of Service, please contact:

Pearl Medical Clinic
Dubai, United Arab Emirates
Website: pearlclinicdubai.com