Privacy Policy

Pearl Medical Clinic
Last Updated: 30 August 2026

Pearl Medical Clinic respects your privacy and is committed to protecting the personal information of our patients, website visitors, and users of our digital services.

Information We Collect

When you use our website, mobile application, appointment booking services, or contact Pearl Medical Clinic, we may collect information such as:

• Name
• Telephone number
• Email address
• Appointment information
• Selected dental service
• Selected dentist or healthcare professional
• Information you voluntarily provide when contacting or booking with us

We only collect information that is reasonably necessary to provide our services, communicate with you, and manage appointments.

How We Use Your Information

Pearl Medical Clinic may use your information to:

• Schedule and manage appointments
• Confirm, modify, or cancel appointments
• Communicate with you regarding your appointment or inquiry
• Provide information about our dental services
• Improve our website, mobile application, and patient services
• Maintain appropriate administrative and appointment records
• Comply with applicable legal and regulatory requirements

Google Calendar Integration

Pearl Medical Clinic uses Google Calendar integration to manage appointment availability and scheduling.

Our appointment system may communicate with Google Calendar to:

• Check available appointment times
• Identify scheduling conflicts
• Create clinic appointment events
• Manage appointment scheduling

Access to Google Calendar is used only for appointment-management purposes.

Pearl Medical Clinic does not use Google Calendar information for advertising purposes and does not sell Google user data.

Our use and transfer of information received from Google APIs will comply with applicable Google API Services User Data requirements.

Pearl AI Virtual Assistant

Pearl Medical Clinic may provide an AI-powered virtual assistant known as Pearl AI to help users obtain information about clinic services, find suitable healthcare professionals, check appointment availability, and request appointments.

Information submitted through Pearl AI may be processed to understand the request and provide the requested service.

Pearl AI is intended to provide general clinic and appointment assistance and is not a substitute for professional medical or dental diagnosis, examination, or treatment.

Information Sharing

We do not sell or rent personal information.

Information may be shared with service providers when necessary to operate our website, mobile application, communications systems, appointment system, or other clinic services.

These providers may only process information as necessary to provide their services and subject to applicable privacy and security requirements.

Data Security

We take reasonable administrative and technical measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

Data Retention

Personal information is retained only for as long as reasonably necessary for the purposes for which it was collected and as required by applicable healthcare, regulatory, accounting, or legal requirements.

Your Choices and Rights

You may contact Pearl Medical Clinic if you wish to ask questions about personal information you have provided to us or request an applicable correction or deletion, subject to legal and regulatory record-retention requirements.

You may also revoke access granted to third-party services, including Google account permissions, through the relevant service provider's account settings.

Third-Party Services

Our digital services may use third-party technology providers, including services used for appointment scheduling, cloud infrastructure, communications, and artificial intelligence.

These services may process limited information as necessary to provide their functionality.

Changes to This Privacy Policy

Pearl Medical Clinic may update this Privacy Policy periodically. The latest version will be published on our website with the date of the most recent update.

Contact Us

If you have questions about this Privacy Policy or how Pearl Medical Clinic handles personal information, please contact:

Pearl Medical Clinic
Dubai, United Arab Emirates
Website: pearlclinicdubai.com